Global Automotive Leader: multi-domain data platform for connected mobility.

Rapid operating model transformation across connected vehicles, eCommerce, and aftersales left a global automotive leader with a fragmented data estate. Disconnected customer, product, and vehicle telemetry silos prevented the business from achieving the real-time operational intelligence required for high-fidelity lifecycle analytics and proactive customer engagement.

We designed and engineered a multi-domain data platform to unify telematics, CRM, and sales signals. The architecture integrated real-time event streaming with a governed enterprise lakehouse, enabling a single, trusted view of the vehicle and customer lifecycle.

• Siloed domain unification across customer, vehicle, and product lifecycles
• Automated ingestion factory for high-velocity telematics and IoT telemetry
• Real-time event-driven architecture using Confluent and streaming analytics
• Governed multi-domain lakehouse providing high-availability decision support
• Enterprise-wide metadata standards ensuring auditable data lineage

The target state moved beyond traditional reporting to create a 'Mobility Intelligence Layer'. By establishing federated governance and domain-owned quality SLAs, we ensured that every connected vehicle signal was processed through a governed, auditable pipeline.

The engagement delivered 35–45% faster analytics velocity and a trusted, real-time single view of the enterprise ecosystem. This architecture now serves as the reasoning foundation for autonomous mobility services and predictive maintenance agents, turning telemetry data into a direct commercial driver.