Privacy Policy
Last Updated: May 3, 2026
1. Comprehensive Scope
This Privacy Policy applies to all services provided by Unolabs Limited (United Kingdom) and its operations entity Unolabs Technologies Pvt Ltd (India) (together, 'Unolabs', 'we', 'us', or 'our'). It governs data collection and usage across our website (unolabs.com), our consulting engagements, and our product lab software. By using our platform, you consent to the data practices described in this statement.
2. Detailed Information Collection
We collect several different types of information for various purposes: • Personal Data: While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ('Personal Data'). This includes, but is not limited to: Email address, First name and last name, Phone number, Professional title, and Company details. • Usage Data: We may also collect information on how the Service is accessed and used ('Usage Data'). This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.
3. Tracking & Cookies Data
We use cookies and similar tracking technologies to track the activity on our Service and hold certain information. Cookies are files with small amount of data which may include an anonymous unique identifier. Examples of Cookies we use: • Session Cookies: To operate our Service. • Preference Cookies: To remember your preferences and various settings. • Security Cookies: For security purposes. • Tracking Cookies: To monitor performance and analytics through third-party tools like Google Analytics.
4. Use of Data for Enterprise Excellence
Unolabs uses the collected data for various purposes: • To provide and maintain our enterprise consulting and product lab services. • To notify you about changes to our platform or service offerings. • To allow you to participate in interactive features of our Service when you choose to do so. • To provide high-fidelity customer support. • To gather analysis or valuable information so that we can improve our Service and product roadmap. • To monitor the usage of our Service to prevent technical issues and unauthorized access.
5. Disclosure of Data & Legal Requirements
Unolabs may disclose your Personal Data in the good faith belief that such action is necessary to: • To comply with a legal obligation or court order. • To protect and defend the rights or property of Unolabs Limited and Unolabs Technologies Pvt Ltd. • To prevent or investigate possible wrongdoing in connection with the Service. • To protect the personal safety of users of the Service or the public. • To protect against legal liability.
6. Security of Data
The security of your data is our top priority. We implement enterprise-grade security protocols, including end-to-end encryption for data in transit and at rest. However, no method of transmission over the Internet is 100% secure. We strive to use commercially acceptable means to protect your Personal Data but cannot guarantee its absolute security in the event of unforeseen cyber-threats.
7. Third-Party Service Providers
We may employ third-party companies and individuals to facilitate our Service ('Service Providers'), to provide the Service on our behalf, to perform Service-related services, or to assist us in analyzing how our Service is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
8. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the 'last updated' date. You are advised to review this Privacy Policy periodically for any changes.